We’re ecstatic to announce that Winch Hire Australia is a finalist for the Hire20 Rental Company of the Year Award. The Rental Company of the Year Award specifically focuses on acknowledging hire companies who have gone the extra mile when it comes to customer service, safety and performance. We’re honoured to have been recognised for all the hard work we’ve put towards our customer experience and our hire services.
As long-standing industry players, we’ve seen and understood the significance of feeling valued in business, and how that translates into customer satisfaction and retention. We always take the time to get to know our customers, what their project requirements are, and ensure we are available to provide training and support throughout their hire period.
This dedication to service is backed by our core goal to consistently provide value to our customers, a task that comes naturally to our team. Our team’s enthusiasm stems from their product knowledge and expansive industry experience, making them an integral part of our commitment to providing quality and useful information.
Since we opened our doors in 1996, safety has always been our number one priority. We understand the seriousness of what can occur when heavy equipment malfunctions, or is misused. This is why we dedicate ourselves to keeping up with the latest techniques, as we regularly test and buy new equipment. Our training process is integral to our business model, as we arm all our hire customers with the information they need to successfully complete their project using our equipment. We also provide safe operating procedure manuals with all of our specialised equipment for their referral after training.
The prestigious Hire Industry Excellence Awards showcase the outstanding service provided by HRIA (Hire and Rental Industry Association) members in the hire industry. We are so appreciative of this industry recognition and will continue to work our hardest to ensure the best for our customers.
This award is being presented at the HIRE20 Gala Dinner at the Adelaide Convention Center on Thursday, 28 May 2020. We look forward to meeting business professionals and other friendly consumers at this event