Frequently Asked Questions

How do I hire equipment from Winch Hire Australia?
Our friendly hire controllers have decades of rental industry experience and can help you select the right equipment for your job. Simply apply for a trading account which we aim to process within 2 business days. Alternatively you can cross-hire through a wide network of electrical wholesalers. Contact us for your closest branch. Our hire rates are competitive and we offer reduced rates for long term contracts.

Will I be shown how to operate the equipment?
During the Equipment Handover process our skilled team will instruct you in the safe operation and daily maintenance of the rental equipment.

What safety measures are taken at Winch Hire Australia to improve operator safety?
Our service team carries out full equipment operation and safety checks after every rental return to ensure equipment is always ready to rent.

Do you supply current certification for your equipment?
If you need test certification simply ask. All rental equipment is fully certified and ready for immediate operation.

Can you supply service history?
Full service history is available on request.

Do you provide operator training?
We offer onsite customised training in the safe operation and daily maintenance. Contact us to discuss a training package to suit your needs.

Can you complete Site Acceptance Test SAT certificate?
All relevant documentation will be completed by Winch Hire upon request. All Safe Operating Procedures are supplied with rental equipment and specifications are available upon request.

When is Winch Hire open?
Monday to Friday 7am to 4:30pm. Phone 07 3376 2888 for after-hours contact.

Do you provide field service?
We take down time seriously. Any service or repairs on hired equipment is actioned immediately by our service team to ensure your job is back on track in a timely manner.

Where can I collect equipment from Winch Hire Australia?
Our main depot is located at 35 Boron Street, Sumner Park Qld 4074 with easy access to the Centenary Highway and Ipswich Motorway. Alternatively Winch Hire equipment is available throughout Australia through our network of transport logistics partners.